Yes. You can contact us by phone or via the website enquiry form to arrange a free initial consultation. We’ll listen to what’s happened, explain the options, and outline what the next steps would look like.

We assist with welfare benefits appeals and disputes (including tribunal representation), landlord and tenant matters, debt advice and debt recovery, and civil litigation/dispute resolution. If you’re unsure whether your issue fits, get in touch and we’ll point you in the right direction.

We aim to respond as soon as possible during normal working hours. If your matter is urgent (for example, a court deadline or an eviction date), mention this in your message so we can prioritise appropriately.

Yes. We support clients across England and Wales, and many matters can be handled remotely by phone, email, and video appointment where appropriate.

For selected services, fixed fees may be available. Where fixed fees are not suitable, we will explain the likely costs and your options before any work begins, so you can make an informed decision.

Yes. We aim to be transparent about fees. Before starting work, we’ll explain how charges apply and provide clear information about likely costs, including any fixed-fee options where available.

Yes. We can advise on the strength of your case, help you prepare evidence and written submissions, and represent you at tribunal where appropriate. The sooner you get in touch, the more time we’ll have to prepare properly.

A brief summary of what has happened, any key dates (deadlines, hearing dates, decision letters), and the outcome you’re hoping for is very helpful. If you have documents, keep them to hand so we can advise on what to send securely.

We treat enquiries confidentially. However, as with any online communication, you should avoid sending highly sensitive information through a basic web form. If sensitive documents are needed, we can explain the best way to share them securely.

Not automatically. Contacting us or having an initial discussion does not create a solicitor–client relationship. We can only act once we have confirmed instructions and completed the necessary onboarding checks.

Yes. Many matters can be dealt with remotely, which can be quicker and more cost-effective. If an in-person meeting is helpful or required, we’ll discuss the best arrangement.

If you have a court or tribunal deadline, or urgent housing/debt action, contact us as soon as possible and clearly state the deadline date. We’ll advise on immediate steps and whether we can assist in time.

Yes. During the initial consultation we can review the key details of your situation and explain whether your case is likely to be suitable for legal advice or representation, before you decide how to proceed.

Yes. We regularly assist clients whose claims or appeals have been refused. We can review the decision, identify errors, and advise on the best way forward, including further appeals where available.

Yes. We can help you complete forms, prepare written submissions, organise evidence, and ensure documents are presented clearly and accurately to support your case.

Where appropriate, we can represent clients in court and advise on litigation strategy. We will always explain what representation involves and whether it is suitable for your matter.

After the initial consultation, we’ll explain your options, likely outcomes, timescales, and costs. You can then decide whether you would like us to act on your behalf.

We aim to explain legal matters in clear, plain English. If you need additional support or adjustments to help you understand the process, please let us know when you get in touch.

Yes. You’ll deal directly with the solicitor handling your matter, ensuring clear communication and continuity throughout your case.

You can get started by calling us on 020 3972 9011 or completing the contact form on the website to request your free initial consultation.